EXCELLORIA Shipping
Below you’ll find all the details about our shipping process, timelines, and what to do if you have any issues.
Our standard delivery time is 5–9 business days from the time your order is processed. While we do our best to stick to this estimate, please understand that delays can occasionally happen due to holidays, weekends, or unexpected shipping issues. We truly appreciate your patience!
Once your order ships, you’ll receive an email with your tracking number and a link to follow your package. Didn’t see the email? Be sure to check your spam or junk folder. Still nothing? Contact our support team and we’ll help you out right away.
If your order hasn’t arrived within 9 business days, first use the tracking info in your shipping confirmation email to check its status. If you don’t see any updates or are concerned, please don’t hesitate to reach out to us. We’ll make sure it gets sorted.
If your order hasn’t arrived within 9 business days, first use the tracking info in your shipping confirmation email to check its status. If you don’t see any updates or are concerned, please don’t hesitate to reach out to us. We’ll make sure it gets sorted.
At this time, we only offer standard shipping. However, we’re working hard behind the scenes to make expedited options available in the near future.
We totally
We totally understand if you need your shapewear for a special event! Please try to order well in advance to account for any possible delays. While we can’t promise delivery by a specific date, we’ll do everything we can to get your order to you as fast as possible.